Shipping Policy

Shipping Policy

Welcome to Lazy days world. We are committed to providing you with a seamless shopping experience and ensuring that your orders are delivered promptly and securely. Please review our comprehensive shipping policy below to understand our procedures, shipping options, and related details.

1. Processing Time

All orders are processed within 1-2 business days of receipt. Orders placed on weekends or public holidays will be processed on the next business day. During peak periods, such as holidays or sales events, processing times may be extended. We strive to keep you informed if any delays are expected.

2. Shipping Methods and Delivery Times

We offer a variety of shipping methods to meet your needs:

  • Standard Shipping: Typically delivered within 5-7 business days from the date of shipment.

  • Expedited Shipping: Typically delivered within 2-4 business days from the date of shipment.

  • Express Shipping: Typically delivered within 1-2 business days from the date of shipment.

Please note that delivery times are estimates and may vary based on your location, weather conditions, and other factors beyond our control.

3. Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order. You will see the shipping cost for your order during the checkout process before you complete your purchase. For orders over $500, we offer free standard shipping as a token of appreciation for your business.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. If you encounter any issues with tracking or have questions about your shipment, please contact our customer support team for assistance.

5. International Shipping

We are pleased to offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Customs duties, taxes, and any other charges that may be incurred upon entry into your country are the responsibility of the customer. Please check with your local customs office for more information on potential additional fees.

6. Shipping Restrictions

We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain remote areas. If you attempt to place an order with one of these addresses, we will contact you to provide alternative shipping options. Additionally, some products may have shipping restrictions due to their size, weight, or nature.

7. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses. If you realize there is an error in your address after placing your order, please contact us immediately to update the information.

8. Lost or Damaged Packages

In the unlikely event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the carrier to resolve the issue and arrange for a replacement or refund if necessary. Please retain all packaging materials and documentation for any claims.

9. Returns and Exchanges

For information on our return and exchange policy, please refer to our [Return Policy] page. Please note that shipping costs for returns or exchanges are the responsibility of the customer unless otherwise specified.

10. Contact Us

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer support team at info@carlen-shop.com  Our dedicated team is here to assist you and ensure a positive shopping experience.

Thank you for choosing Lazy Days World. We appreciate your business and look forward to serving you.